Terms of Service

Last Updated: August 23, 2026

These Terms of Service govern your use of the Diaspora Home Collective website and your purchase of products from Diaspora Home Collective.

By visiting our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms of Service.

1. About Diaspora Home Collective

Diaspora Home Collective operates an online retail store offering curated home décor, tabletop, textiles, gifts, lifestyle products, and related merchandise.

For questions regarding these Terms, contact:

Diaspora Home Collective
Email: support@diasporahomecollective.com

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction.

If you are using this website on behalf of another person or organization, you represent that you have authority to do so.

3. Products and Availability

We make reasonable efforts to accurately display product descriptions, dimensions, materials, colors, images, pricing, and availability.

However, we do not guarantee that:

• Product colors will appear exactly the same on every screen or device
• Product images will perfectly represent variations in handmade, natural, or artisanal items
• Every product will remain available after being displayed online
• Product descriptions will be entirely free from typographical or supplier-provided errors

Natural materials, handcrafted products, and artisan-made goods may have variations in color, texture, shape, finish, or dimensions. These variations are generally not considered defects.

We reserve the right to discontinue, limit, or modify products at any time.

4. Pricing

All prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to change prices at any time without notice.

If a product is listed at an incorrect price due to a technical, typographical, supplier, or system error, we reserve the right to cancel the affected order and issue a refund.

Applicable taxes and shipping charges will be calculated during checkout where required.

5. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to refuse, limit, or cancel an order for reasons including:

• Product availability
• Suspected fraud
• Payment authorization issues
• Pricing errors
• Incorrect product information
• Shipping limitations
• Unusually large or suspicious order quantities

If we cancel an order after payment has been collected, the applicable amount will be refunded.

6. Payment

You agree to provide current, complete, and accurate billing and payment information.

Payments may be processed through Shopify Payments or other approved third-party payment providers.

Diaspora Home Collective does not directly control the policies, processing times, or security practices of third-party payment providers.

7. Shipping and Delivery

Shipping estimates are provided for convenience and are not guaranteed delivery dates unless expressly stated otherwise.

Delivery delays may occur due to circumstances outside our control, including:

• Carrier delays
• Weather
• Natural disasters
• Supply-chain disruptions
• Customs or regulatory delays
• Incorrect shipping information
• High-volume periods

Customers are responsible for providing a complete and accurate shipping address.

Diaspora Home Collective is not responsible for delays or losses caused by incorrect or incomplete shipping information provided by the customer.

Additional terms may be included in our Shipping Policy.

8. Returns and Refunds

Returns, refunds, damaged-item claims, and final-sale items are governed by our Return & Refund Policy.

By placing an order, you acknowledge and agree to the terms of that policy.

9. Damaged or Defective Products

Customers should inspect orders promptly after delivery.

Claims for damaged, defective, or incorrect items must be submitted according to the timeframes and documentation requirements described in our Return & Refund Policy.

We may require photographs, packaging images, order information, or other documentation before approving a replacement, refund, or store credit.

10. Gift Cards and Promotional Offers

Gift cards, discount codes, promotional offers, and store credits may be subject to additional restrictions.

Unless expressly stated otherwise:

• Promotional offers cannot be combined
• Discounts cannot be applied retroactively
• Promotions may be modified or discontinued at any time
• Gift cards are not redeemable for cash except where required by law

11. Intellectual Property

All content on the Diaspora Home Collective website, including but not limited to:

• Brand names
• Logos
• Graphics
• Photography
• Product descriptions
• Website design
• Written content
• Videos
• Marketing materials

is owned by or licensed to Diaspora Home Collective unless otherwise indicated.

You may not reproduce, distribute, modify, republish, sell, or commercially exploit our content without prior written permission.

12. User Conduct

You agree not to use our website or services to:

• Violate any applicable law
• Commit or facilitate fraud
• Interfere with website security or functionality
• Introduce malware or harmful code
• Scrape or harvest website content without authorization
• Impersonate another person or organization
• Submit false or misleading information
• Infringe intellectual-property rights
• Engage in abusive, threatening, or unlawful activity

We reserve the right to restrict or terminate access for violations of these Terms.

13. Reviews and User-Submitted Content

If you submit reviews, photographs, comments, testimonials, or other content to Diaspora Home Collective, you represent that you have the right to submit that content.

You grant Diaspora Home Collective a non-exclusive, worldwide, royalty-free license to use, reproduce, display, edit, and share that content for marketing and business purposes, subject to applicable law.

We reserve the right to remove content that is fraudulent, unlawful, abusive, misleading, or otherwise inappropriate.

14. Third-Party Services and Links

Our website may use or link to third-party services, including Shopify, payment processors, shipping providers, social-media platforms, analytics providers, and other vendors.

Diaspora Home Collective is not responsible for the content, availability, privacy practices, or policies of third-party websites or services.

Use of third-party services may also be subject to their separate terms and policies.

15. Disclaimer of Warranties

To the fullest extent permitted by law, our website, services, and products are provided on an “as available” basis except where specific warranties are expressly provided.

We do not guarantee that the website will always be uninterrupted, secure, error-free, or available.

Nothing in these Terms limits any rights or warranties that cannot legally be excluded.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Diaspora Home Collective and its owners, employees, affiliates, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, services, or products.

Where liability cannot legally be excluded, our liability will be limited to the extent permitted by law.

Nothing in these Terms limits liability where doing so would be unlawful.

17. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Diaspora Home Collective and its owners, affiliates, employees, contractors, and service providers from claims, damages, liabilities, losses, and expenses arising from:

• Your violation of these Terms
• Your misuse of our website
• Your infringement of another party’s rights
• Fraudulent or unlawful activity associated with your account

18. Privacy

Our collection and use of personal information is governed by our Privacy Policy.

By using our website, you acknowledge that personal information may be processed as described in that policy.

19. Electronic Communications

By contacting us electronically or placing an order through our website, you consent to receive transactional communications electronically, including:

• Order confirmations
• Shipping notifications
• Customer-service communications
• Refund notifications
• Account-related notices

Marketing communications are subject to applicable consent and opt-out requirements.

20. Governing Law

These Terms will be governed by the laws of the State of Georgia, without regard to conflict-of-law principles, except where applicable consumer-protection law requires otherwise.

Any dispute will be handled in accordance with applicable state and federal law.

21. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.

22. No Waiver

Failure by Diaspora Home Collective to enforce any provision of these Terms does not waive our right to enforce that provision later.

23. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, website, services, or legal obligations.

The revised version will be posted on this page with an updated “Last Updated” date.

Continued use of our website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by law.

24. Contact

Questions regarding these Terms of Service may be sent to:

Diaspora Home Collective
Email: support@diasporahomecollective.com